Acceptance of Terms Through Use
Privacy of Minors
Personal and Non-Personal Information
Non-Personal Information is any information that cannot be linked to an identifiable individual. The Non-Personal Information we gather may include statistical information (such as the average time users spend on our digital services) and other anonymous information (such as the type and version of browser users employ when accessing our digital services). We may also gather information about you from social networking sites during contests or other promotional events that require social media data to be collected.
Non-Personal information is gathered to assess general usage patterns, collect demographic information, to provide advertisements about goods and services of possible interest to you, to administer and make improvements to the digital services, and to customize your experience with the digital services so as to make it more useful to you. We, including our affiliates and such other third party as we may designate, reserve the right to use, maintain, update, disclose and/or sell anonymous, aggregated information to third parties.
Personal Information and Contests
How and Why Your Personal Information is Collected
Personal Information is most commonly gathered directly from you when you interact with our digital services about products, offers or services that we provide (such as, when you subscribe to any of our services or when you email or contact us through our website). We may require your Personal Information for a number of reasons, which may include, but is not limited to: providing and delivering products or services to you, enabling us to contact you in order to respond to inquiries you have made, enabling us to contact you regarding contests or promotional events, meeting legal and regulatory requirements, notifying you regarding changes and improvements to our services and providing you with customer support.
SMS and Push Notifications
Access to Your Personal Information
We respond to requests for access or corrections to your Personal Information. We make every effort to provide you with access, or to correct or delete such data at your request provided it is not otherwise required to be retained, either by law or for legitimate business purposes. We reserve the right to decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or would jeopardize the privacy of others.
Retention of Your Personal Information
We retain your Personal Information as long as necessary for the intended purpose or as required by law. Once your Personal Information is no longer necessary or is no longer required by law to be retained, it will be destroyed or deleted.
Security of Your Personal Information
We implement policies and procedures to protect the privacy and confidentiality of the information that we collect and maintain. All Personal Information is stored on secure servers. Please be advised that even the strongest security measures are vulnerable to interference by hackers and other outside sources. We strongly advise you to not share your user name and password with anyone and recommend changing your password on a regular basis. Please choose passwords that do not identify you personally and are not easy to guess. Our digital services may offer an ”auto login” option which allows users to enter member areas of our digital services without re-entering their password, and you may opt to disable this feature as a means to prevent unauthorized access to your device.
Questions and Enforcement
For any questions, concerns, comments, or complaints relating to your Personal Information, please contact NTV, [email protected], 446 Logy Bay Road, St. John’s NL, Canada. 709-722-5015.
It is our policy to contact the user when we receive formal written complaints, and should we be unable to resolve any issues between us and a user, we will cooperate with the appropriate regulatory authorities to achieve a resolution. You may contact Office of the Privacy Commissioner of Canada as follows:
30 Victoria Street, 1st floor
Telephone: (819) 994-5444
Fax: (819) 994-5424